FAQ

We Protect Your Privacy

Using sex toys is a healthy and enjoyable activity. We understand that cultural norms in Malaysia make privacy important. That’s why DrFun.my is committed to providing a discreet and secure shopping experience.

Multiple Layers of Protection:

Each package is wrapped in 2 layers of plastic and 1 layer of bubble wrap for added security and discretion.

No Identifying Information:

The packaging contains no seller information or content details, ensuring your purchase remains private.

Secure and Discreet Shipping:

All parcels are labeled only with essential shipping details, using trusted courier services like DHL.

Your privacy is our priority at DrFun.my.

Important Q&A

Will Anyone Know What’s Inside the Package?

Absolutely not! We understand the need for privacy. You can ask us to label the package with anything like “Shoes” or “Clothes” by leaving a comment when you make your purchase. If you don’t specify, we’ll simply write “Gift” or “Shoes” to keep it discreet.

Who Do We Put on the Sender Details?

Will our company name reveal what’s inside the parcel? Once again, the answer is NO. We use “G.S Marketing” as the sender’s name and do not include our email address on the sender details. This way, nobody can look up the sender information on the internet and discover what’s inside the package. Your privacy is fully protected.

Worried About Others Opening Your Parcel?

No problem! We can send your order to the nearest post office for you to pick up whenever you’re free. Our discreet packaging ensures even the delivery company won’t know what’s inside. Your privacy is safe with us.

How Can I Be Sure That Nobody Will Know What’s Inside the Parcel?

We ensure your privacy by packaging your order securely. Each parcel is wrapped with one courier bag, one layer of black plastic wrap, one layer of bubble wrap, and another plastic wrap. We seal it with tape to ensure that the contents are not revealed under normal circumstances. Only if someone purposefully tries to open it with a knife or scissors (which is very unlikely) could the content be exposed. Rest assured, your secret will stay safe.

What If I Receive a Defective or Used Product?

We NEVER resell used products for hygiene reasons. If you get a defective item, just take a picture and contact us. We’ll arrange an exchange as long as the product is unused (it can be opened). We’ll cover the postage costs, so you can shop with us without worry.